ONE IN FIVE frontline workers in retail, food service, fitness and hospitality industries feel like quitting because they feel overwhelmed by the amount of information they need to do their job properly.

A new poll of 1,000 U.S. workers in retail, food service, fitness and hospitality industries found that:

• Almost half of those polled pin the source of their work-related stress on not knowing certain skills as part of their job role.

• More than half admit they’re more likely to make a mistake if they’re feeling stressed by their job.

• Adding to their stress, three in four struggle on some level to stay updated on what information is needed for their job.

Commissioned by Wisetail—a company that helps business train and engage employees—and conducted by Talker Research, the study found three in 10 are either unsure or positive their company isn’t able to provide them with up-to-date and consistent resources for their training.

“It’s very easy to get overwhelmed by information, and that can absolutely lead to making mistakes,” said Ali Knapp, President at Wisetail. “As some of these respondents said it, it’s important not to rush into it and to take time to learn about their role and really lean into the resources your company provides.”

The survey is not all negative—many workers believe when their employers do give them proper information resources, it can make a world of difference.

The survey also found 69% of workers believe their current role has given them skills to be used in the future for their longer-term career. In fact, just as many consider their jobs to be a long-term career opportunity, rather than just a short-term role.

And 70% would likely continue working with their current organization if they were to be offered a long-term position at the company.

The average person has worked their current role for more than two years and needed the first five months to learn how to do their role, with another four months to understand what it is they do on a daily basis.

Most (84%) said their job’s responsibilities met their original expectations when they applied.

“It’s clear that people care about their jobs and want to keep working with their current companies,” continued Knapp. “Employees can see that, without the strain of information overload, if their companies provide them with the right tools, resources and learning opportunities they would be set up for success.”